Summary of Position: The ED Tech/Clerk reports to the ED Nurse Manager, but functions under the direct supervision of an ED Nurse and ED Physician on duty, in productive collaboration with the emergency department physicians, family practice staff and the administration of the Telluride Regional Medical Center. The position can vary in percentage of tech duties versus clerk duties. During the off-season, the position would be approximately 85% ED Clerical and 15% ED Tech. During the summer and winter season, the position could be 95% ED Tech/5% ED Clerical one day and rotate to 85% ED clerical/15% ED Tech depending on ED needs and scheduling structure.

Clinical Responsibilities: 

Responds to all emergency/critical care situations and follows established procedures and duties such as CPR with emphasis on airway maintenance and ventilation.

Exhibits behavior and actions which create a high level of patient satisfaction.

Shows respect for patient’s rights, needs, culture, and confidentiality.

Effectively communicates any concerns to supervisor and uses the chain of command to address issues.

Assists with other technical functions such as: obtaining 12-lead EKGs, performing venipuncture and discontinuing peripheral IVs and saline locks, obtaining specimens for laboratory analysis, properly labels specimens and performs point of care testing.

Performs wound care, positioning patients, application of orthopedic splints and dressings.

Transports patients to other departments.

Measure and fit for crutches, instructs patients on proper crutch use.

Prepares patients for examinations and treatments, provides encouragement, support and comfort to patients and family members. 

Maintains clean and safe patient care area by cleaning and stocking patient care rooms and carts, checking equipment for proper operation, wiping surfaces and fixtures with disinfectants, removing waste and garbage and changing linens as required.

Maintains knowledge in use of appropriate medical equipment and supplies.

Responsible for performing tasks that are within the scope of his/her educational preparation, knowledge, and permitted by the policies and procedures of the Telluride Regional Medical Center and other local, State and Federal guidelines.

Follows Occupational Safety and Health Administration [OSHA] standards, policy and procedure for universal precautions, biological hazards, infectious disease hazards, disposal and handling of biological waste, cleaning after biological contamination, respiratory droplet protection (Isolation – contact vs. respiratory).

Administrative Responsibilities:

Knowledge in use of all computer applications relative to the position.

Assists with answering phones.

Assists with utilizing proper coding and timely entry of all charges.

Assists with registering patients in e-Clinical Works and collection of all demographic information.

Documents patient chart information appropriately.

Check @tellmed email during each work shift.

Knowledge, Skills and Abilities:

Ability to effectively communicate in English, both in person and in writing

Good organizational skills, able to set priorities, and efficiently complete assigned work

Proficient computer skills required to learn and use eCW (eClinical Works) Program and T-Systems

Able to wear personal protective equipment (e.g., face mask, goggles, gloves) as needed

Able to quickly make decisions to report patient condition with minimal supervision and work effectively within role independently and with other team members

Able to organize and complete work in timely manner

Able to learn and understand medical/surgical terminology

Customer service abilities including effective listening skills

Education or Formal Training:

High School diploma or equivalent

Proof of Emergency Medical Technician [EMT]

IV certification

Current Cardiopulmonary Resuscitation (CPR) for HealthCare Workers or Basic Cardiac Life Support (BCLS) certification for Healthcare workers from American Heart Association

Experience:

One year of current experience within the last three years as an EMT or healthcare provider

Spanish medical interpretation is a plus.

Work Environment/Physical Activities:

General Office/Medical Clinic/Emergency Department

Possibility of exposure to human biohazards, which requires OSHA training.

Must be able to stand for long, extended periods of time

Work is performed in fast-paced environment

Moderate physical activity

Work environment involves exposure to potentially dangerous materials/chemicals and situations that require following extensive safety precautions and may include the use of protective equipment.

Occasional lifting < 30 and with assistance lifting < 50.

Bending, shifting, kneeling, assisting with patients in various aspects of movement.

Additional Information: Position is hourly/non-exempt. The position is part of Emergency Department. The employee must exhibit the ability to remain professional, positive, and focused in a fast-paced and stressful environment. Must demonstrate the ability to collaborate with peers [giving and receiving information] professionally at all times.

Conditions of Employment:

• Certification and or licensures must be maintained.
• TRMC will provide Hepatitis vaccination; candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Annual Influenza vaccination or wear a mask during flu season [December-April].
• A pre-employment background investigation will be required.

Pay rate range starts at $23/hour.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other ad hoc duties as assigned to ensure success of TRMC.